Privacy Policy
Who we are
Keepsake Living, LLC ("Keepsake," "we") is based in Atlanta, Georgia. This policy covers our website and the ways you can reach us: the contact form, phone, text, and email. If you become a client, we may collect more, such as details about your home, and we'll explain how we handle that at the time.
What we collect
What you give us: your name, phone number, email, and neighborhood, plus anything you add in the note field.
What you share with us by phone, voicemail, text, or email.
Basic technical information our website host collects when you visit, like your device type and browser.
How we use it
We use it to reply to you, follow up about a free home visit, keep records, improve our website and services, let people know about Keepsake, and run our business. If we send promotional emails or newsletters, each one will include a way to unsubscribe, and we'll honor your request. You can also tell us anytime you'd rather not hear from us, and we'll stop.
Who we share it with
We use trusted services to run our business, including email, phone, website hosting, and record-keeping tools. We may also use analytics and advertising services. They handle your information for us. If you ask us to arrange work with another professional, we'll share only what they need to do the job. We may also share information if the law requires it. We won't share it with referral partners unless you say it's okay.
If Keepsake is ever sold or merged with another business, your information may transfer to the new owner as part of that arrangement.
Calls and texts
We may call or email you to follow up. If you call or text us, we may reply the same way. We only text people who have contacted us first. If you'd rather we not call or text, tell us and we'll stop.
Cookies and tracking
Our website host collects basic technical information to run the site. We may use analytics or advertising tools on this site, which may use cookies or similar technologies. You can limit cookies through your browser settings.
How long we keep it
We keep your information as long as we need it to reply to you and run our business.
Your choices
You can ask us to delete your information. Email hello@keepsakeliving.com, and we'll delete what we reasonably can, except what we need to keep for legal or business-record reasons.
Keeping it safe
We work with reputable services and try to protect your information, but no system is perfectly secure. Please don't send Social Security numbers, bank details, or other sensitive information through the form, text, or email.
Children
This site is meant for adults.
Changes
If we change this policy, we'll update the date above.
Contact
Questions? Email hello@keepsakeliving.com.